Break the [wounds + unawareness] cycle and guard your descendents

Ways to Improve Mates'
Communication Effectiveness

Turn arguing, fighting, or fleeing into
win-win problem-solving

By Peter K. Gerlach, MSW

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The Web address of this article is http://sfhelp.org/08/cx.htm

        Clicking links below will open a full window or an informational popup, so please turn off your brow-ser's popup blocker or allow popups from this nonprofit Web site.

        This is one of over 150 articles focused on healing psychological wounds, building high-nurtur-ance family relationships, breaking the [wounds + unawareness] cycle, and preventing divorce. This introduction describes the Web site's purpose and the best ways to use its resources. Each article is part of a mosaic of ideas, so the more you read, the more sense they'll all make. These articles augment, vs. replace, other qualified professional help.

         Before continuing, reflect: why are you reading this - what do you need?

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        This article is part of a series on nurturing primary relationships. It aims to help mates think, com-municate, and problem-solve more effectively. It's widely estimated that almost 50% of US eventually marriages fail.

        The actual rate is probably significantly higher if psychological divorces and separations are inclu-ded. That implies that many millions of couples and families are traumatized by the decay of a primary committed relationship.

        I've asked hundreds of my adult students and therapy clients and what their main life priorities are. Less than 5% include "improve our communication and problem-solving effectiveness" in their answers - yet when I ask about this, they usually say "Oh, of course." What follows is based on my study of rela-tionships and effective communication for ~45 years.

        This article...

  • recaps basic premises about effective communication

  • proposes what's unique about communication between primary partners,

  • illustrates common surface communication problems between mates,

  • hilights major benefits of improving your communication,

  • provides a way to gauge your present communication effectiveness and knowledge,

  • a brief example of a conflicted couple communicating; and...

  • links to practical action-options (in a related article) for better communication. .

         The article assumes you're familiar with...

  • an introduction to normal personality subselves and psychological "wounds" - slides or text

  • effective-communication basics - slides or text

  • typical needs partners try to fill with a primary relationship

  • premises about analyzing and solving relationship problems in general, and between mates

  • examples of lose-lose and win-win couple communication, and...

  • general options for improving communication effectiveness with anyone.
     

 Premises - See how you feel about these ideas...

        Adults, kids, and infants communicate to...

  • feel respected

  • cause action

  • vent

  • avoid discomfort

  • give or get info

  • feel stimulated

        Effective communication occurs when each person involved feels...

  • they satisfied their current primary needs well enough,...

  • in a way that leaves them feeling good-enough about themselves, each other, and the process between them.

  • Ineffective communication occurs because:

    • one or more people have significant psychological ("false self") wounds, and...

    • they are generally unaware of themselves, each other, and the dynamics between them; and...

    • most adults and all kids are ignorant (lack knowledge of) their wounds; effective thinking,   communicating, and problem-solving basics and key relationship requisites

    • These factors cause dynamic communication blocks like these.

        If you disagree with these premises, what do you think causes ineffective communication?

What's Unique About Communications Between Mates?

        All people communicate to fill current needs (reduce discomforts). Typical mates depend on each other to fill a unique set of needs - including emotional and physical intimacy, so effective commun-ication is vital to their partnership and their family's harmony and health.

        The roles of husband, wife, and "committed primary partner" differ from other social roles. Most partners have higher expectations of themselves and each other than of other adults because of their relationship's primacy. Relatives and friends also have unique expectations about mates' attitudes and behaviors. This is specially true if couples are nurturing minor kids together.

        In other words, couple's communication is the same as everyone else's, except mates' needs, roles, relationship expectations, and social environments are unique compared to other adults

Surface Problems

        The American divorce epidemic suggests that over half of typical couples can't fill their primary relationship needs well enough. Typical complaints I've heard include "My mate...

  • never listens to me

  • blows up or shuts down if I argue

  • has to have the last word

  • is too intellectual (or emotional)

  • won't stay focused on one thing

  • won't say what s/he wants
     

  • is so illogical / "unreasonable"

  • won't talk to me

  • never apologizes

  • is always pessimistic / optimistic

  • doesn't keep her/his promises

  • gives me double messages

  • won't always tell me the truth

  • never lets me finish

  • tells me what I think and feel

  • criticizes and lectures me

  • swears and calls me names

  • keeps bringing up the past

  • never shuts up
     

  • won't look at me when we argue

  • jokes too much / won't take me seriously

  • makes everything sexual

  • repeats the same thing over and over

  • talks down to me (is "1-up")

  • will never get specific (generalizes)

  • does other things when we talk

        Complaints like these are "communication problems" - and each of them is a surface issue. Trying to correct any of these permanently is often a frustrating waste of time and energy. Discover the primary needs causing these surface problems, and seek to fill them together.

What Do You Know About Communicating?

         Invest a few undistracted moments in a self-assessment exercise. Start by defining a baseline: On a scale of 1 (“I know zero about communication”) to 10 (“I could teach a graduate-school course on it to PhDs”), rank your communication knowledge now: ___. Then rank your partner’s knowledge: ___.

       Say your definition of effective (vs. “open and honest”) communication out loud now, and compare it to this. Then from 1 to 10 (consistently very effective), rank your general communication effectiveness with your mate recently in ___  calm times and ___ significant conflicts. Then guesstimate what ranks your partner would choose: ___ and ___.

        Now see what you know...

  • take this quiz alone or with your partner, and discuss it as you go. Answer the items out loud, or write them down;

  • notice (a) whether your Self (capital "S") is guiding your other subselves as you answer, and (b) your thoughts and feelings as you do.

       What did you just learn? If you and your partner could easily answer all of these quiz items, what would change in your home and lives?

        Now you know (some of) what you partners need to learn about effective communication. How-ever, unless you’re a Project 2 veteran, you don’t know what would happen if you learned and applied the quiz answers to your thinking (inner-family communication) and your relationships.

        Why should you two invest time and energy toward more productive communications? Consider these three priceless…

Benefits

        Think of several emotional, conflictual topics you and your mate struggle with. Are there subjects that you partners avoid, or feel “We just can’t discuss those without fighting”? Now name topics that you mates do communicate and problem-solve well on – i.e. you both get your primary needs met well enough in a way that feels good enough to both of you. Recall vividly how you feel when that happens.

       Can you imagine feeling that special way discussing most or all difficult topics? Or - can you ima-gine the communication problems you two have now gradually getting worse as you both age and your kids learn about primary relationships from your behaviors?

         Scan these common marital stressors, and see which apply to your unique relationship. Consider that the main tool you two have for reducing these is effective thinking and communication. Reflect: has ineffective communication promoted each of your stressors?

        If you help each other keep family Projects 1  and 2 high priority and work patiently at them as teammates, you two can make the first of these visions happen!

        Second, how important is it to you to help the kids in your life learn to communicate effectively with themselves (thinking), and with other people? If you rank this as “important,” do your recent actions dem-onstrate that? Are you intentionally modeling and teaching your young people effective communication skills? Is anyone else?

        Third, think of the people in your life with whom you have the most stress - i.e. anxiety, conflict, confusion, disappointment, frustration, boredom, and anger. If you could learn communication skills that would consistently (a) significantly improve your relationship with each of them and (b) convert stress into satisfaction, would you want to learn the skills?

        Status check: Try saying your top five life-priorities out loud now. Are...

  • harmonizing my inner family of subselves and...

  • strengthening our communication effectiveness

...among them? Are they consistently among your partner’s top five priorities? If not, what would have to change - specifically - for you two to give these goals high priority? If you don't - expect no improvements in your marital stress and family nurturance level.

       Finally, Let’s look at a brief example to make this less academic. First, read this summary of com-muniication basics and return here. If Guardian subselves control you, they’ll probably want you to ignore that. (Typical thought stream: “Sounds boring. Do it later. Keep reading.”) Your Self (capital "S") is more apt to say something like “OK, let’s see what’s there.

An Example

        Let’s tune in on two typical conflicted mates. When Larry says to his second wife Penny "I'm angry that I don't have any say in our house with your son," communication processes occur in two domains:

A hidden conference (thought streams, images, feelings) among the busy subselves that caused Larry's spoken sentence. His words, face, hands, voice, and body send Penny five concurrent messages; and...

the concurrent reactions (thought streams, images, associations, memories, emotions) among her subselves, as his five messages arrive and her ruling subselves decode their apparent meanings.

        This happens every time you and your partner interact, verbally and non-verbally. The good news is, in all situations there are two places you can improve your communication effectiveness. The bad news: doing so can seem bewilderingly complex, until you get the hang of it.

        Each of these two communication processes has a beginning (e.g. some subconscious and con-scious needs in Larry), a middle (his speaking, voice dynamics, and body signals), and an outcome: i.e. whether his current primary needs got met well enough or not.

        His main surface (conscious) needs in making this statement to his wife might be: "I need you to (a) hear me now, (b) understand that I need your help with something, and (c) be open to discussing it cooperatively with me."

        Larry’s several primary needs underneath these might be "I need…

to feel secure that I have some power in my life to fill my needs;

to respect myself by asserting, rather than "being quiet" (and having my Inner Critic sneer "You're such a pathetic wimp!");” and “I also need…

to feel that my feelings and needs matter to you now."

To have this communication feel effective, all three of these primary needs will have to be satisfied well enough, as judged by Larry. That depends on his ruling subselves' perception of how Penny responds.

What's Really Going On...

        If you were Penny, what would your surface (conscious) thoughts and needs be now? I'd be thinking "I need to learn how upset Larry is. Is this a crisis, or what?", and "Is he blaming me?" I also might need to decide something like "Should I talk further now, or take the roast out of the oven?"

        Other subselves are reacting, mostly below Penny’s conscious awareness:

  • Her Inner Critic  pronounces acidly "See? You're a totally worthless wife, woman, and mother!"

  • Penny's Shamed Girl  feels a surge of worthlessness ("Oh! I'm a terrible person!");

  • Her Abandoned Girl and Catastrophizer moan together "Larry's going to leave us!";

  • Her People Pleaser says anxiously "We must make Larry feel better: we need him to like us!"

  • Her Good Mom subself announces firmly "Well I need to protect my son, and at times, I don't like the way Larry treats him."
     

  • Her Amazon subself blazes "How dare he accuse us of being a bad wife? Shut up, you stupid Critic!"

  • Penny's Inner Judge sneers amidst the din "Larry is so weak and needy – he’s always complaining about everything!"

  • Her Indulger/Comforter says "Now, now, everyone; let's have that delicious piece of chocolate cake!"

  • Penny's common-sense Analyzer subself (or Self) says "Wait, everyone! Let's ask Larry to explain what he needs."

  • Her Historian  and Observer team up to report dispassionately to the crowd "Every time we dis-cuss this topic with Larry, we feel misunderstood and unheard, and get into a fight. It never gets resolved."
     

  • Penny’s Practical Adult says "Look, that's a really expensive roast. Get it out of the oven now, or it'll be ruined. We can talk to Larry over dinner."

  • Her Survivor yells "Roast, shmoast; let's get out of here!" And...

  • Penny's Self feels totally overwhelmed, saying "What a circus! This is too much to sort out."

  • Penny's body reacts automatically to all this uproar - her heart rate and blood pressure increase, her breathing gets shallower, glands emit hormones, some throat, stomach, and back muscles contract, part of her skin sweats, and her thinking "feels scrambled." Some of these somatic responses upset her subselves too.

        This all happens in less than two seconds. Penny is only vaguely conscious of this welter of thoughts, feelings, and images going on, and of the mosaic of needs that each of her subselves has at this instant. Larry has no clue at all. His inner family probably has a similar "circus" going on, though little is visible externally. Some of his subselves are on high alert to see what Penny does.

        Does this seem realistic to you? Think of the last time you began to have a disagreement with your partner (or anyone). Did your thoughts "feel scrambled"? Do you think your mate felt that? Notice a major implication: if there are three, five, or twelve people involved in some "situation" (say a normal family dinner), the number of subselves reacting to each other internally and mutually becomes mind-boggling.

        Now what do you think causes ineffective communications? Recall: effectiveness has to do with filling each person's primary needs well enough for now. This is true between any mix of kids and adults. What might help Penny and Larry sort all this out and fill their main primary needs in a way they both felt good enough about? I suggest three things: Both mates…

being aware of (a) who comprises their inner families of subselves, and (b) who leads them in general, and in spousal conflicts;

being able to empower their Selves to lead their respective teams of subselves; and both mates…

knowing (a) the communication basics you just read, (b) the skills from Project 2; and (c) the answers to the quiz you took above.

 Recap

        This article is one of a series on maintaining a mutually-satisfying primary relationship - with or without prior kids. If offers perspective on effective communication between mates. The article

  • recaps basic premises about effective communication

  • proposes what's unique about communication between primary partners,

  • illustrates common surface communication problems between mates,

  • hilights major benefits of improving your communication,

  • provides a way to gauge your present communication effectiveness and knowledge,

  • a brief example of a conflicted couple communicating; and...

  • links to practical action-options (in a related article) for better communication.

Next, review...

  • these 22 action-options for improving communication with any adult or child; and...

  • this example of win-win communication.

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        Pause, breathe, and reflect - why did you read this article? Did you get what you needed? If not, what do you need? Who's answering these questions - your true Self, or "someone else."?

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