Project 11 of 12 - help each other evolve and use a support network

 Co-parent Support Group
Problem Solving, 
Making a Phone Tree,
and Group Resources

By Peter K. Gerlach, MSW

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The Web address of this page is http://sfhelp.org/11/sg-thriv3.htm

        This is one of over 150 articles focused on building high-nurturance family relationships and preventing divorce. This introduction describes the Web site's purpose and the best ways to use its resources. Each article is part of a mosaic of ideas, so the more you read, the more sense they'll all make.

        These articles augment, vs. replace, other qualified professional help. The "/" in re/marriage and re/divorce notes that it may be a stepparent's first union. "Co-parents" means both bioparents, or any of the three or more related stepparents and bioparents co-managing a multi-home nuclear stepfamily. Clicking links below will open an informational pop-up or a full window, so please turn off your browser's popup blocker or allow popups from this nonprofit site.

        Before continuing, reflect: why are you reading this - what do you need?

        This is the ninth of 10 Project-11 Web pages focusing on building an effective support group for stepfamily bioparents and stepparents. Option: download a free booklet (#15) containing all these pages.

  Helping Your Group Thrive - concluded

       After the first general session, what will keep co-parents coming back? What will attract new people? Both questions hinge on "what do typical stepfamily adults need"? A key factor is how the group generally reacts to members' stepfamily "problems."


4) Group Problem-Solving

       When people leave a co-parent support-group meeting with some practical new ideas on how to manage a difficult situation at home - everyone feels good! Some suggestions on how to promote that:

        After someone has vented for a while, ask something like: "do you need to be heard more now, or do you want us to help problem solve?" If they choose the former - honor that. If the speaker/s want to problem-solve (vs. venting), ask them to honestly discuss three questions:


"Specifically, what do you (each) want in this situation?";

"What, specifically, have you tried, and what did you get?"; and …

"What’s in the way (of you each getting most of what you want)?" This works best if the speaker/s report factually, vs. blame!

        Avoid judging or discounting the speaker/s, or telling them what they want. They’re the experts on their own needs, feelings, and limits! Be alert for the speakers unconsciously using biofamily expectations rather than appropriate stepfamily realities in forming their goals. If you feel they may have unrealistic expectations, ask if they're willing to do some open minded reality-checking with other veteran co-parents or authorities.

        Listen empathically: Paraphrase back to the speaker/s concisely and specifically what you hear their wants are (including any guesstimated stepkids’ and other co-parents' wants!), until you get agreement. This nonjudgmental feedback process usually generates more clarity on what people really want. It can sound like "So you want your stepson to acknowledge you more when you sit across from him at dinner - and you want your mate to support you in this.";

        Usually, stepfamily conflicts and dilemmas come in layered clusters, rather than neatly packaged one at a time. Help the speaker distill down and separate their layers and clusters. Pick one specific problem at a time to work on, and stay focused on it. Spot and avoid bringing up related and separate problems. Be alert for generalities: "I want us to feel more like a regular family" is too big and too general. Refine generalities down to small targets. "I want to get clear on how much money to contribute to my stepdaughter’s college fund" is specific and manageable.

        Commonly, after co-parenting loyalty-conflicts, the next most "popular" group of stepfamily stressors usually involves unfinished conflicts with co-parenting ex mates. Note your inevitable decision about whether such ex-mate co-parents are legitimate members of each of your multi-home stepfamilies or not. Your kids certainly include them! 

        If you exclude them, and don’t try to consider their needs co-equally with your kids’ and your own, I believe you have little chance to problem-solve effectively. You also guarantee putting your kids painfully "in the middle" - which promotes their shame, frustration, insecurity, acting out, and rejecting their stepparent/s.

        Consider asking a volunteer member of your group to role-play each of the speaker/s’ missing stepfamily members who are involved in this problem-solving situation - including ex mates, kids, and absent stepparents! Ask them to "speak for" the missing adult or child in as realistic a way as possible, and say honestly what they feel and want. Stay aware: this is not an acting competition or a blame festival, it's an awareness-raising exercise! Even if the stand-ins aren't on target, the process can help focus on and clarify what everyone feels and
needs.

        Once agreed on who wants what, brainstorm as a group on options that exist to get everyone’s needs met, not just the speaker/s’. Don’t shoot down ideas as they emerge, just collect possibilities. Be free to be as nutty and creative as possible. Focus steadily on what might work, vs. what won’t. Avoid this turning into a contest over "Who can think of the best idea." This is a team effort in which often everybody can win, for the group brainstorming process usually generates helpful ideas for each member on their own stepfamily issues...

        Stay focused on stepfamily members’ needs, not their personalities or actions. Also, stay focused on your shared problem-solving process, and don’t get sidetracked on other members’ issues or stories. Stay with this process until (a) the speakers say "Thanks - that’s enough" or (b) you run out of group time. Stay clear on who owns the stated problem: the speaker does, not your whole group or another group member. You each retain the responsibility for attending your own needs.

        If a member who requested group brain-storming doesn’t offer feedback on the outcome over time - ask them respectfully "What happened?" You’re all unique students and teachers here. Everyone can learn from each other’s individual co-parenting and re/marital experiments and actions.

        Leader/s: stay focused on your group’s problem-solving process. If at any time it turns into a competition, a lecture, or a blaming carnival, rather than a team effort - stop and refocus the group on it’s own process. Ask how the current process feels, and whether it feels productive - or "is this (process) why you came here?" Stay aware that some people need to vent more than to problem-solve at times - but that can be done to excess. Venting doesn't solve (change) anything. Incidentally, you can use this same problem-solving framework on your group-process conflicts, just like members' stepfamily conflicts ...

       You can see that this multi-step problem-solving process takes time, dedication, and concentration to harvest it’s full benefits. If you use a group session for problem-solving, allot at least 30" or more for one problem. If you have too much other business - including too many people who need to vent - postpone this process, or encourage the problem owner/s to do it at home and share the outcome.

        Notice that this mutual-respect (=/=) group problem-solving process invites your members to operate like a high-nurturance ("functional") family. What would happen if each member took this conflict-resolution process home and practiced it consistently in and between their stepfamily homes?

            Another way to help your group thrive is to...

    5) Develop and Use a "Phone-tree"

        As a way of extending your group’s support, consider asking members to set up a phone or calling tree. That produces a continually-updated list of names and phone numbers, and OK times to call. If any group member falls into a stepfamily crisis, they’ll have some support people to contact right away, rather than waiting a week or more for the next meeting.

       Option: when anyone gets such a call for support, they can use the same set of group needs to guide their response. Does the caller need to vent and be validated, and/or learn ideas, resources, and solution-options? When in doubt of the caller’s need/s, ask - then listen! If the caller wants to do more than just vent, consider using some version of the problem-solving steps above. Beware trying to "fix" the person unless s/he has clearly asked for feedback!

        A phone tree can also help effectively broadcast group news (e.g. "meeting canceled, rescheduled, or moved because..."). This helps protect the group’s leader/s from telephone burnout.

Support Group "Nutrition" Recap

       We've just reviewed several key ideas on how to keep your new co-parent support group running successfully. They are ...

Stay steadily focused on the group's aims and goals. One way to do that is to evolve and read a group mission statement (and maybe a policy statement) at the start of each meeting. The meeting leader is responsible for keeping everyone on track;

Screen prospective new members by phone before they come, or during (or after) the first meeting. If you honestly feel that therapy or another community program would be more helpful (and protect your group from disruption), tell the newcomer/s that, promptly, clearly, and compassionately. Develop an experience-tested professional referral list, and use it.

Review the wide range of agenda possibilities, and periodically ask the members vote on focal topics of interest to most. Consider inviting informed guest speakers in on selected topics to add their expertise.

Develop and use an effective win-win way of group problem-solving. This applies to both members' co-parenting and re/marital problems, and group-process conflicts too.

Develop and use a phone tree as a way of extending the group's between-meeting support, and broadcasting meeting news.


     Support-group Recap

        Average American multi-home stepfamilies are far more complex and stressful than typical intact (one-home) biofamilies. Average stepfamilies are at significant risk of eventual psychological or legal re/divorce. Typical re/wedded co-parents and their kids need a lot of education, patience, and knowledgeable support for years after their nuptials.

        A well-designed, well-led stepfamily co-parent (vs. "stepparent") support group can be a Godsend! Starting and maintaining such groups is hard work - and they can be very useful, satisfying and gratifying. The real beneficiaries of such group efforts are all the co-parents’ minor stepkids.

        From experience with over 15 Midwestern co-parent support groups since 1981, this series of ten Web pages suggests what human needs support groups fill, and some ways to fill them effectively as a team of empathic co-parenting "students" and peers. This series offers specific suggestions for organizing a group, and then keeping it running successfully. These pages are part of the larger set that describe co-parent Project 11 - co-parents build a stepfamily support network, and use it!

        Each co-parent support group is unique, with it’s own mosaic of personal needs, backgrounds, resources, personalities, and dynamics. And all groups are also the same, in aiming to help empower their members to be the best people, mates, and co-parents they can be.


      Co-parenting-class Kits, and Other Support-Group Resources

        Before choosing resources for your group, consider this perspective on evaluating stepfamily information and advice.

Build and Maintain an Effective Co-parents' Support Group - a 30-page printed version of this series of Web pages. Download free (in Microsoft WORD format).

Effective Stepparenting is a 158-page softcover workshop guide covering developing roles and creating a new family structure, divided loyalties, the "instant love" myth, competition, discipline, and family rules. Questionnaires, checklists, exercises, and a bibliography are included. Available from the Alliance for Children and Families) ~$20;

New Beginnings: Skills for Single Parents and Stepparents, by Drs. Don Dinkmeyer, Gary McKay, and Joyce McKay. An 8-session audio-visual package of materials covering parenting issues, self-esteem, relationships and behavior, personality and emotional development, communication skills, decision making, child discipline, and common family conflicts. From Research Press, P.O. Box 3177, Dept. 97, Champaign, IL, 61826; (217) 352-3273.

Smart Steps for Adults and Children in Stepfamilies - developed by Dr. Francesca Adler-Baeder and colleagues. This 12-hour research-based, educational program curriculum is for remarried or partnering couples and their children, and focuses on building couple and family strength. The program uses informational presentations, hands-on exercises, group discussions, and media.

        The 250+ page Curriculum includes: leader lesson guides for adult and child programs, background readings, hand-out masters, resource list pre/post evaluation questionnaires, two videos (the movie, "Stepmom" and "Smart Steps Video Vignettes"), and CD with power point slides, hand-out files, and evaluation forms). Order from the National Stepfamily resource Center (NSRC). $150.00

Starting and Operating Support Groups: a Guide for Parents; (1992); 22 pages, published by The Family Resource Coalition of America: (now "Family Support America") 200 S. Michigan Ave., 16th floor; Chicago, IL, 60604: Item # CO13, about $5.00. (312)-341-0900; FAX: 312-314-9361.

       "...This manual defines support groups, gives (parents) tips for planning the first and subsequent meetings, and offers thoughts on maintaining a healthy group...." This is written for parents in general, not stepfamily co-parents. It’s a wealth of practical ideas from those who have done it before. Other references are included.

Strengthening Stepfamilies, by Linda Albert and Elizabeth Einstein (1986), is a set of three audio tapes, participant workbooks, exercises, and leader materials. It's flexible and modular, and can be done on a weekend or (better) in five sessions.

       Main topics include "The Stepfamily is Born of Loss"; "Realistic and Unrealistic Expectations"; "Effective Stepparents"; "Stages of Stepfamily Living", and "Building Family Unity". Tapes include vignettes on other step topics: money, conflicting needs, ghosts from the past, "instant" love, having a new child, adoption, sexuality, recognition, step-sib rivalry, grandparents, and others.

       Designed for study groups of up to 15 people, the kit is available from American Guidance Service, Publishers' Building, P.O. Box 99, Circle Pines, MN 55014-1796. The kit is approximately $150, and participant packets are $23-$25 each. Order online (select "Parenting") or call AGS at 1-800-328-2560.

        See also this selected booklist, and other online stepfamily resources.

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Updated October 05, 2008