Adults, kids, and infants have a marvelous palette of emotions - neuro-chemical responses to our dynamic world. We acknowledge, re-press, or ignore emotions, depending on our personality and situation. Our emotional intensity rises and falls moment by moment, and signifi-cantly affects our thinking, body, and behavior - including communica-tion. When emotions are intense and/or complex ("above the ears"), people can't hear partners well or at all. Grow your awareness skill to monitor the E-level combinations you and any partner have in important situations:
When you're aware, you can choose which are most likely to fill your and your partner's current needs well enough. If your true Self leads your other subselves, respectful empathic listening usually lowers partners' E-levels so they can hear (vs. agree with) you. See Lesson 2.