Seven Effective-communication Skills
Awareness - what's going on now in you, in me, between us, and around us?
Clear thinking - avoid vague and emotionally-charged terms, build your vocabulary, and focus
Dig down below surface needs to identify (a) the primary needs "beneath them," and (b) who owns them
Listening empathically (with your heart) - without neces-sarily agreeing or giving in
Metatalk - talking about how you communicate;
Respectful Assertion - declare your primary needs in a way listeners can hear you clearly;
Problem solving - use all six skills to identify and fill your and your partner's needs well enough for now.