Problem-solving Steps

• KEY - put your true Self in charge of your personality 

• adopt and keep a mutual-respect attitude

• dig down to learn your current primary needs

• assert your needs respectfully and clearly, and ask for a hearing check

• Invite your partner to define hi/her primary needs and assert them

• give a hearing check to confirm you heard clearly

• brainstorm ways to fill both your needs "well enough" - as teammates, not opponents.

• pick the best option, and affirm yourselves.

     How do these steps compare with how you usually solve internal and interpersonal problems?  //  video clip /  more detail