Summary:
Effective Assertion Steps
Assertion is one of 7 essential communication skills. It is declaring what you feel or need in a way children and other adults can really hear you. Assertion can be preventive, confrontive, or "dodge-proof" praise. Al-ternatives to asserting are avoidance, submission, and aggression. Key steps to effective assertions are: | |
1) Put your true Self in charge 2) If you feel "=/=" and clear on your personal Rights, then... 3) Dig down to primary needs; and state your request or demand clear-ly and directly, expecting resistances. If you feel 1-up or 1-down, abort your assertion or lower your expectations. |
4) Listen empathically to each re-sistance, then restate your need or opinion firmly and briefly. 5) Repeat asserting and listening until you fill your needs, run out of time, or change goals; and... 6) Option: at the end, appreciate yourself and your partner/s! |