Help clients understand and break the lethal [wounds + unawareness] cycle!

Four Requisites for
Effective Clinical Service

p. 2 of 2

By Peter K. Gerlach, MSW
 

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Continued from p. 1...

        Besides steady self and process awarenesses, another personal trait needed for effective outcomes with trauma-survivors and low-nurturance family clients is...

Trait 3: Special Clinical Skills

        Premise: a skill is a learned mental, emotional, spiritual, and/or physical ability to achieve some specific effect on the environment - like maintaining a high-nurturance family in a changing world. Some skills are more impactful and difficult to achieve than others - e.g. effective brain surgery vs. creating attractive Easter eggs. Some skills are innate ("Miko really knows how to tell a good story"), and others are developed via focused study, practice, and experience.

        You may distinguish between a skill and an art, which adds personal creativity, intuition, and vision to a skill. Some educators are skilled at transferring knowledge to others. Others are artists that inspire students to love learning and applying knowledge to achieve their life purposes. Do you see systemic clinical work as a skill, an art, or both?

        Providing effective systemic therapy is a set of learned and/or innate skills to (a) assess the functioning (nurturance level) of a human system, and (b) intervene strategically to promote lasting (second-order) changes. Some people are naturally gifted with one or both abilities, and the rest of us must develop them over time. These skills are enhanced by didactic and experiential knowledge (requisite 1).

        Because typical divorcing families and stepfamilies are so complex and different from intact biofamily systems, human-service professionals need to develop special skills to fill their and their clients' primary needs effectively. As you know, being knowledgeable about a skill differs from demonstrating it.

      Basic clinical skills required for effective service to any client include...

  • process awareness

  • effective communication

  • needs assessment

  • listening empathically

  • effective problem-solving

  • directing / asserting

  • empathic listrening

  • role playing

  • stabilizing crises

  • seeding (suggesting) ideas

  • prescribing symptom/s

  • focusing

  • goal setting

  • affirming / validating

  • indirect suggestions

  • teaching / coaching

  • affirming and encouraging

  • referring

  • strategic helplessness

  • selective self-revelation

  • strategic humor

  • directing

  • ranking (prioritizing)

  • paradoxic interventions

  • imagery / story telling

  • clarifying / simplifying

  • confronting / frustrating

  • strategic questioning

  • facilitating safe change

  • restating / reframing

  • assign tasks and follow up

Pause and reflect - which of these skills do you feel competent-enough at now, and which do you need to develop? Are you proactively doing so?

        Effective work with childhood-trauma survivors and divorcing families and stepfamilies requires developing extra skills (a) in general, and (b) for each phase of the work. Let's overview each of these. Option - use this as a checklist for skills you have and others you want to develop.

In General, develop competencies at...

  • applying systemic principles to each client case and session, including the metasystem of the clinician + client family (+ clinical organization If any) + any active consultants and/or organizations like schools, churches, and legal, medical, welfare, and law-enforcement agencies;

  • building initial client trust in the clinician's special knowledge and competence ("I'm very familiar with the problems you're describing.");

  • discerning (a) the client type and (b) the initial phase of the work, and assessing accordingly;

  • assessing multi-home family-system structures, teaching clients about them when appropriate, and intervening where needed to improve the structure;

  • assessing each client's inner and outer family strengths, and encouraging clients to identify, affirm, and enjoy them regularly;

  • assessing client adults and kids for false-self dominance and wounds, and what to do about them;

  • developing and implement a healthy family grieving policy over time;

  • assessing client adults and kids for (a) significant past and recent losses  (broken bonds), grieving permissions and policies, and incomplete or blocked grief, and (b) what to do about any problems with these; 

  • alerting clients to the difference between surface and primary needs, and why and how to identify the latter in important and conflictual situations;

  • assessing for communication and problem-solving ignorance and problems, and competence at helping to motivate clients to understand and improve these. This includes competence at helping client adults understand, avoid, or spot and resolve significant values and loyalty conflicts and persecutor-victim-rescuer (PVR) relationship triangles.

 And effective clinicians will work at developing special competence at...

  • strategically shifting clinical modalities between individual, dyadic (marital or parent-child), and family (group), as the work progresses;

  • helping clients learn to manage personal and family change effectively.

  • helping clients adults and kids understand the difference between guilt and shame, and why this is important to their family members;

  • educate clients as appropriate on the [wounds + unawareness] cycle

  • (a) identify any excessive and/or unrealistic divorce-related guilts, and (b) reduce them to normal. This may require some form of i nner-family therapy;

  • engaging kids' "other parents" (ex mates) and/or their relatives in the work;

  • helping parents (a) understand, accept, and evaluate the special family-adjustment needs of each minor child, and (b) agree on how to help kids fill these and concurrent developmental needs cooperatively.

  • assessing and intervening effectively with these presenting and underlying problems;

  • using personal and client spirituality as a resource;

  • using handouts and homework assignments to facilitate the work;

  • evaluating professional consultants (e.g. a grief, wound-recovery, or child therapist), and (b) if, how, and when to use them in the work;

  • advising local law, school, welfare, and medical systems on the adjustment and long-term needs of these complex client families;

  • clarifying couples' current and long-term priorities;

  • motivating couples to maintain a stable, long-range viewpoint (e.g. 25-30 years),

  • motivating couples to rank-order their current and long-term primary (vs. surface) needs;

  • assess the client-family's support system, and motivate clients to use relevant resources (e.g. wound recovery, divorce recovery, and stepfamily education and support) that other clients don't require; and...

  • know how to spot and admit personal burnout, and what to do about it; and...

  • know how to judge and use effective supervision and peer support; and...

  • know if, how, and when to promote effective clinical termination.

        Pause and reflect - what are you aware of as you read this summary of required general clinical skills?

Recall why you're reading this, and continue with a summary of special clinical skills required for each phase of the work with these clients. Do you need a break before continuing?

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Updated  April 30, 2013