Help clients understand and break the lethal [wounds + unawareness] cycle!

Key Definitions and Terms

Let's Talk the Same Language!
p. 3 of 5

By Peter K. Gerlach, MSW
Member NSRC Experts Council

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The Web address of this page is https://sfhelp.org/pro/basics/terms.htm

        This research-based, nonprofit Web site (https://sfhelp.org) exists to improve the nurturance level of typical divorcing families and stepfamilies and reduce epidemic American re/divorce. This page is one of a subseries on effective professional (clinical / legal / pastoral / educational / medical / media) work with these families.

        In these articles, "co-parent" means any part-time or full-time caregiving adult in a divorcing family or stepfamily. The "/" in re/marriage and re/divorce notes it may be a stepparent's first union. Clicking any link in these pages will open a popup or new window. Use your browser's "back" button with the latter to return here. These articles for professionals are under construction.

        These definitions are not offered as absolutes. They aim to help you understand what I mean in the articles in this site, and to promote clarity on your own definitions. Premise: the terms you use in your thoughts and clinical conversations can significantly aid or impede the effectiveness of your work. See this lay glossary for more terms. Do you routinely pay attention to your and others' language and usage in important situations?

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Clinical Assessment (Dx) - In our context, assessment is the conscious and intuitive process of using theory, client information and behavior, and perhaps colleagues' input to estimate what prevents the client family-members' from filling their primary needs well enough. Assessment conclusions and the clients' goals allow evolving clinical goals and intervention strategies to reach them. Key factors that affect the assessment process are

  • the assessor's knowledge,

  • the clinician's and any supervisor's respective needs and priorities,

  • the clinician's model of human systems, dynamics, development, and human change, and...

  • whether the assessing person/s are governed by their true Selves .

        Assessing stepfamily clients is the same in process and techniques as with other family and dyadic (e.g. marital and parental) systems. The criteria to be assessed include a complex set of extra (individual + dyadic + household system + multi-home nuclear-stepfamily system) factors that most clinicians aren't aware of without appropriate training and experience. Reality check - if you're curious or skeptical, scan this stepfamily strengths inventory.

        Not knowing how these special factors interrelate with each other and the presenting problems, risks assessment errors. This usually happens from the provider using inappropriate biofamily-system Dx criteria. That greatly hinders effective clinical interventions

        My 36-year clinical experience is that effective stepfamily-client assessment requires the clinician to collect and sort data in each of the four domains above over a series of meetings. Some data can be collected via an intake questionnaire and interview. Other data must be assessed by direct observation of client family members.

        Clinical outcomes and cost effectiveness improve when an agency or program trains intake workers to specialize in interviewing new stepfamily clients. An immediate intervention can be the worker suggesting relevant education (e.g. this Web site and related guidebooks) before the first session.

        To help you forge your own assessment model, see...

  • the five factors that I observe stressing typical multi-home stepfamilies,

  • this summary of typical presenting problems and underlying primary needs,

  • this mosaic of common stepfamily role and relationship stressors, and...

  • this framework of effective intakes and assessments with these five complex client-family types .

<< terms index >>

Clinical Intervention (Tx) - In this site, a clinical intervention is any professional behavior that significantly affects _ the attending clients, and/or _ the people they live with, and/or _ any involved mediators, case workers, lawyers, clergy, doctors, tutors, and school staff. Interventions are _ intentional professional behaviors implementing a conscious and/or instinctual treatment plan, plus _ unintended or unconscious clinician behaviors that evoke significant reactions in attending clients and/or the people they live with.

        Effective interventions clearly fill (1) the current and long-term needs of the client family system (i.e. the interventions raise and stabilize the family's nurturance level, over time); and fill (2) the primary needs of the professionals involved.

        Many (most?) degreed and licensed clinicians (therapists, counselors, clinical social workers and psychologists, and psychiatrists), are ...

  • unaware of stepfamily basics, realities, hazards , and implications; and ...

  • carry significant semi-conscious biases about divorce, death, grieving, interfaith and interracial remarriage, stepkids, stepparenting, and stepfamilies, and ...

  • carry significant psychological wounds that distort perceptions and judgments; and...

  • they often don't know this, or discount or deny it.

These factors combine to raise the odds of _ inept assessments and _ ineffective or harmful clinical interventions compared to working clinically with typical biofamily clients.
 

      Clinicians, agencies, and clients benefit by systematically assessing for missing qualifications in (a) therapists and their (b) supervisors and/or (c) program or case managers before attempting work with typical stepfamily clients.

        The effectiveness of interventions in a session and across sessions increases when a qualified clinician frequently re/appraises...

  • "What do my clients need from me right now -

  • help in clarifying?

  • validation and affirmation?

  • to vent (empathic listening)?

  • education (information and/or experiential learning)?

  • encouragement?

  • supportive confrontation?

  • trust-building?

  • problem-solving?, or...

  • relevant referrals?

  • "Can these co-parents articulate their current primary needs now?"

  • "Do they and I agree on what they need (a) right now and (b) over time? and...

  • What do I need right now, and do my needs mesh with my client's needs ?

        See this framework on effective clinical interventions with stepfamily clients for more perspective and options.

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Clinical Modality - Modality refers to (a) who delivers direct therapy to (b) which members of a client family. Service providers and stepfamily clients both want the best therapeutic outcomes for the least money, energy, and time. A relevant professional question is "Is there a best therapeutic modality with typical stepfamily clients?"   Options include ...

  • individual counselors or therapists with or without consultants, supervisors, and/or case managers. They may work in a private practice or a public or private agency;

  • male and/or female co-therapists working with or without consultants and common or different supervisors or case managers. A variation is individual work with clients with a co-therapist or consultant observing via a one-way window; and ...

  • multi-disciplinary teams (e.g. a therapist + stepfamily consultant + school counselor + dietician + doctor or psychiatrist + communication and/or career coach + financial advisor) coordinated by a case manager.

  • The attending clients may be...
     

    • individual adults or children,

    • re/married or committed couples,

    • three or more related co-parents (e.g. both ex mates and one or two stepparents), or...

    • a group of family adults and kids including key relatives; or...

    • a group of co-parents from several stepfamilies.

    In my experience, the optimal target in phase-1 stepfamily work is to engage all related co-parents in the nuclear stepfamily. The next best choice is to work with the re/married couple and perhaps key children.

        Any modality can (a) provide service until the client terminates, or (b) limit professional services by time, sessions, or dollars - as in an HMO, PPO, or EAP. Because typical stepfamily clients have many concurrent stressors and are structurally more complex than intact biofamilies, trying to provide effective systemic interventions in six to ten hourly sessions is usually impossible. Professionals, clients, and supporters working within such limits do well to reduce their expectations of lasting therapeutic benefits and focusing on seeding future changes, rather than making current changes. For perspective, see this case example.

        The "best" modality at any time depends on...

  • how wounded the family's co-parents are and whether they're into meaningful personal recovery from them; and...

  • where the client family is in their developmental cycle, and...

  • the apparent set of systemic primary needs that are currently unfilled; and...

  • the nuclear (multi-home) family's nurturance level, and...

  • the co-parents' degree of basic knowledge about stepfamilies, communication, healthy grieving, and relationships, and...

  • the client family's (a) financial resources (including insurance) and (b) professional fee structures; and...

  • the availability of local clinicians and supporters with requisite knowledge, attitudes, skills, traits, and resources.

        The client's presenting problems usually don't determine the most effective modality because initiating adults commonly aren't aware of what their primary problems are. An exception is when the presenting problems are abuse, neglect, criminal behavior, and/or advanced addiction. A professionally-led family intervention and multi-disciplinary inpatient group and family therapy with a well-structured follow-up program is often the most cost-effective modality for the latter.

        Note the difference between clinical modality and the type of intervention. There are several hundred discrete types of individual, marital, family, and group therapy. The wider a clinician's knowledge of these intervention schemes and the more creative and flexible s/he is at strategically orchestrating them and therapy modalities as the work unfolds, the higher the odds for effective therapeutic outcomes.

<< terms index >>

Change - Effective clinical work with stepfamilies (or anyone) usually aims to produce lasting, short-term and long-term systemic changes that fill the primary needs of all members and raise the family's nurturance level. Premise: there are three types of human change:

  • intentional or unconscious first order (superficial) behavioral change,

  • second order changes in core beliefs and attitudes, which usually cause systemic behavioral changes, and...

  • natural change - e.g. gradual spontaneous shifts in attitudes, values, and behaviors from aging and increasing experiential learning and awareness.

        One reason clients hire clinicians is to help them make desired personal, marital, or family changes they haven't been able to make on their own. It can save a great deal of time, money, and effort if the client and clinician/s are clear on the differences on these three at the outset of the work. Can you describe the differences? First-order changes (a) are a sign of probable false-self dominance, and (b) usually don't fill needs for long. Do you agree?

        A common example of first-order change outcomes are repeated dieting attempts that don't keep unwanted pounds off permanently. Addiction relapses is another widespread example. American (and global?) unawareness of second order change is witnessed by our multi-billion dollar dieting, criminal justice, and addiction-management industries. I propose that the global 12-step movement exists because average wounded people aren't aware of our implacable need to make second-order changes to truly manage toxic compulsions and other chronic life stressors.

        It appears that 12-step programs consistently succeed better than other compulsion-reduction options because they innately encourage second-order (attitude) changes. For example, they propose shifting from "I don't need help - I can do it (my life and addiction management) on my own" to "No, I humbly acknowledge that I need Spiritual and human help all the time." That can be restated as changing from "I can control my life" to accepting calmly "No, I usually can't." The related 12-step slogan is "Let, go, let God."

        Another second-order change the 12-steps encourage is shifting from "It isn't my fault," to "I am responsible for my own health and happiness, and you are responsible for yours." Fritz Perls' Gestalt Prayer says this with blunt eloquence. Another core second-order change for many sufferers is shifting from believing "I am alone" to "I am not alone: there really is a compassionate, responsive Higher Power that I can turn to in all situations."

        Most unaware people focus fruitlessly on first-order changes because they don't know...

  • the three types of change above,

  • that their true Self is disabled and can't mediate with the conflicted subselves ("Change!" <> "NO  don't change. It's not safe!") which are causing first-order changes; and...

  • how to dig down below their surface needs to discern and fill the primary needs that cause them.

Clinicians can empower clients by helping them learn and apply these three things. To make second-order changes, client-adults need their true Self to consistently guide their inner family of other subselves (personalities).

        Premise: when client and clinician agree that the client's presenting problems are symptoms of underlying primary needs in each person involved, self-motivated second-order change becomes far more likely. All articles in this site and chapters in the related guidebooks assume that most presenting stepfamily problems are not the true problems (unmet needs). From 36 years' professional observation, the site and books also assume that most stepfamily (and other) clients and professionals are unaware of this.

        The core challenge we clinicians face with all clients is to respectfully, strategically encourage appropriate second order changes so they gain lasting, desired internal and interpersonal changes. Implicit questions to answer are (a) what specific primary needs of my clients are unmet, and (b) what blocks co-parents from making second-order changes to fill those needs?

        When clients (or professionals) are unable to fill current needs, the way they're trying to fill them (i.e. with first-order changes) often is the problem. This suggests that clinicians and clients should assess this "way" without blame, and identify what second-order changes in whom would yield "better" outcomes. This premise also applies to ineffective therapy: the ways the clinician is framing the problem and intervening are at least part of the therapeutic impasse. If interventions are based on resolving surface problems via first-order changes, mutual satisfaction is unlikely. Do you agree?

        Note the reality that some systemic changes cause losses (broken bonds), and others don't. The former require appropriate grieving ( Lesson 3)to restabilize and move on. Two key therapeutic topics are (a) how clients can identify and safely make desired second-order changes, and then (b) how family members can help each other to adjust to the impacts of major changes.

        The overlapping multi-year processes of biofamily divorce and co-parent cohabiting and re/marriage each cause webs of intentional and unforeseen first and second-order changes for all adults and kids. Most co-parents profit from intentionally evolving awareness and skill at personal and family change-management.

        See this for a deeper exploration of systemic change, this lay article on first and second-order changes, and this article on co-parents managing family changes. Option: use either of the latter two as client handouts.

<< terms index >>

Client "Resistance" -  In our context, resistance can mean client reluctance to (a) acknowledge their responsibility in promoting and/or resolving their presenting problems, or to (b) accept and act on the clinician's suggestions for helpful change. Clinicians and supervisors can frame such reluctance as ...

  • a therapeutic problem to be solved by the clinician, and/or...

  • a deficit or "weakness" in the client's personality (which puts the clinician in a disrespectful "1-up" position), or as...

  • a deficit in the clinician's skill as an effective change-facilitator, or...

  • as evidence that some of the client's ruling subselves don't feel safe enough yet to accept personal responsibility and/or follow the clinician's suggestions. The underlying need is for such subselves to genuinely trust the resident true Self, a Higher Power, and selected other people. When such trust is weak or absent, clients (and clinicians) experience inner conflicts:  "Do it!" NO - don't do it!" A common symptom: thinking or saying "I'm really torn about ___."

        Clinical experience since 1981 leads me to propose that the last of these is generally the most helpful way to interpret stepfamily (and other) client "resistance." All psychological defenses ("resistances"), including denials and repressions, can be viewed as symptoms of one or more personality subselves distrusting that risking second order change is safe and useful now.

        Note the reality that professionals routinely combat their own set of resistances (subself conflicts) on risking chancy or instinctual interventions or not risking them. Clinician's preferred strategies for admitting and resolving their own inner conflicts are likely to affect how they perceive and react to client "resistances," "ambivalences," and "double messages." The same applies to how supervisors and case managers respond to clinician "resistances." 

        To experience the value of this framing, professionals need to (a) know and (b) be comfortable with the inner-family systems (IFS) model, and (c) facile at applying the model to assessments and intervention planning and implementing. Clinical effectiveness rises when supervisors, case managers, clinicians, and consultants share the same knowledge and framing. Is this true in your setting yet?

        How would you describe (a) your own view of "resistance," and (b) how you react to it? Do these usually help or hinder you in filling your needs?

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Updated September 30, 2015