Help clients understand and break the lethal [wounds + unawareness] cycle

Requisites for Effective Clinical Service

2)  Experiential Knowledge

By Peter K. Gerlach, MSW
Member NSRC experts Council

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The Web address of this page is https://sfhelp.org/pro/req/experiential.htm

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        This article is one of a series on effective professional counseling, coaching, and therapy with (a) low-nurturance (dysfunctional) families and with (b) typical survivors of childhood neglect and trauma. These articles for professionals are under construction.

        This series assumes you're familiar with:

        Before continuing, pause and reflect - why are you reading this article? What do you need?

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continued...

 Requisite Experiential Knowledge

        Do you agree that empathy is a basic requisite for effective human service (and any relationship)? True empathy comes from having experienced what another person is living. Typical divorcing families and stepfamilies are specially complex human systems, with unique structures, roles, development phases, adjustment tasks, and stressors. So novice and veteran human-service professionals need some key life experiences to really empathize with these clients. Exception: a gifted minority of inexperienced professionals intuitively offer empathic client interventions.

        After 77 years on Earth and 36 years' clinical training and working with these clients, I propose that the more of the experiences below that a clinician has, the more likely that s/he'll be motivated to (a) develop these seven requisites, and to (b) apply them effectively. Clinicians lacking these personal requisites can still be effective counselors if they have the requisite didactic knowledge (p. 1).

Vital Personal Experiences

  • Surviving a low-nurturance childhood, hitting true (vs. pseudo) bottom, and some years of self-motivated true (vs. pseudo) recovery from resulting psychological wounds; and...

  • Genuine (vs. pseudo) bonding, losses, and full three-level grieving.

  • One or more primary relationships, ideally including marriage, child conception, co-parenting; and...

  • (a) Psychological and/or legal divorce as a child and a co-parent, and (b) some years of single non/custodial co-parenting; and...

  • Years of meditation and an evolving spiritual reverence, awareness, and maturity; and...

  • Hitting bottom, relapsing, and growing self-motivated recovery ("sobriety") from one or more harmful compulsive behaviors (e.g. addictions), including significant experience with 12-step groups; and...

  • Stepfamily experience:

    • courtship involving one or more living children of divorced parents,

    • re/marriage,

    • living with custodial and visiting stepchildren, and...

    • some years' experience negotiating conflicts about stepfamily identity, membership, roles, values, and loyalties (priorities); and relationship triangles; involving all nuclear-stepfamily members. And...

  • Effective personal, marital, and family therapy for some or all of these.

Clients and professionals are confronted with this inevitable question: "Can a clinician who lacks some or most of these personal experiences (and learnings) achieve effective therapy outcomes with average divorced-family and stepfamily clients?" A related question: "Can a supervisor or case manager who lacks some or most of these life experiences provide fully-effective guidance to clinicians working with these complex clients?"

        In addition to these personal experiential requisites, effective clinicians also need to accumulate a range of...        

Key Clinical Experiences

        With qualified training and supervision, typical clinicians need to experience working as a trainee-co-therapist or alone with several...

  • Individuals recovering from psychological wounds (intrapsychic work); and several...

  • Troubled committed adult partners - ideally with one or more kids (marital work); and several...

  • (a) conflicted separated or divorced co-parents, including several (b) who were or are involved in family litigation; and several ... 

  • (a) Troubled (low nurturance) intact biofamilies with children, including several (b) struggling with one or more adult or child addictions.

        And ideally, effective clinicians need well-supervised experience working with several...

  • Separated biofamilies with one or more children, and several...

  • Pre-legal (courting or co-habiting) unmarried stepfamilies; and several...

  • Re/married (legal) simple stepfamilies (only one mate has prior children); and several...

  • Re/married complex stepfamilies (both mates have prior children), and several...

  • His-hers-and-ours stepfamilies (with one or more half-siblings); and several...

  • Re/divorcing stepfamilies of any type.

  • Useful variations include clinical experience with (a) same-gender, (b) bi-racial, and (c) religiously-conflicted (e.g. Baptist-Jewish, or Christian-Muslim) couples and families.

        Option: use your version of these factors as a crude checklist for assessing the non-didactic half of a clinician's knowledge-competence to work effectively with these client families. Ideally, clinical trainees lacking these experiences will work with a co-therapist, supervisor, or consultant who has the requisites. 

        My experience suggests that some of these experiential requisites are more important than others, relative to therapeutic outcomes. Let's look a little closer at selected personal and clinical factors...


Perspective

1) Personal Experiential Knowledge

Recovery from psychological wounds

        Premise: The single most powerful determinant of the effectiveness of your professional work (and the other parts of your life) is whether you have experienced what it feels like to...

  • admit that you were raised in a significantly low-nurturance (vs."dysfunctional') family,

  • assess and admit (a) any resulting false-self wounds and (b) their impacts, and...

  • feel the process and benefits of self-motivated, true (vs. pseudo) personal healing. 

My experience suggests that unseen "false-self" wounds are one of the most powerful and widespread causes of personal and relationship problems, including ineffective communication, neglect, abuse, and divorce. Without this keystone experiential learning and related didactic knowledge, clinicians are far less likely to (a) really accept this premise in working with clients, and (b) solidly believe  that wound-reduction and prevention is crucial and possible. These lacks will relentlessly cripple all your professional and personal relationships and outcomes.

        If you (your ruling subselves) feel significant skepticism about this keystone premise, please...

  • read this three-page letter to you with an open mind,

  • try this safe exercise with one of your talented subselves, and...

  • review this, this and this when you're not distracted. Then...

  • see if your attitude about these client hazards, this requisite, and the concepts in Lesson 1 here become more credible.

If you choose to ignore these four steps or you remain skeptical, you're probably controlled by a protective false self which finds this experiential requisite too threatening. Similar doubt and pessimism blocks many client adults from (a) admitting and reducing their wounds, and (b) protecting vulnerable kids from inheriting similar wounds. 

       Notice what your ruling subselves are saying now. Is your Self (capital "S") guiding your other personality subselves now? Reality check: have you read these introductory Lesson-1 articles and honestly assessed yourself for psychological wounds yet? If not - why?

 

 


Marriage and Co-parenting Experience

        For best outcomes, I also propose that ideally, clinicians working with divorced and remarried families need to gain personal experience with...

  • sanctified marriage, and...

  • a range of sensual and sexual-intercourse experiences, and...

  • conceiving and co-parenting one or more kids - ideally male and female.

Clinicians, supervisors, case managers, and clinical program directors who lack this core experience probably can't really empathize with the multi-level complexities of their client co-parents and kids. This has special relevance for unmarried, celibate pastoral counselors.

        Clinicians who lack this relationship experience can doubt themselves ("How can I be qualified to advise people on marriage and child conception issues when I never have done these myself?"). Clients are apt to sense this, and discount the clinician's credibility and competence also. Option: if a clinician lacks this experiential marital and co-parenting knowledge, admit that early in the work, and acknowledge without shame or guilt that it limits full empathy. Also acknowledge it does not mean the clinician cannot be helpful as a counselor!

        Effective human-service professionals with these clients also need experience with...

Genuine Bonding, and Grieving Significant Losses

       This clinical model proposes that an epidemic American personal and family stressor is unawareness of healthy and blocked grief, and typical impacts of the latter. My clinical experience is that (a) many divorced and stepfamily adults and kids suffer from Reactive Attachment Disorder (RAD) - an inability to bond, and (b) even if they can bond, the majority have trouble grieving well.

        To fully accept this core premise and really empathize with such clients, clinicians need to experience (a) ) true - vs. pseudo - bonding, (b) major losses (broken psycho-spiritual bonds), and (c) full three-level grief. Clinicians who deny significant psychjological wounds - and/or who lack effective training in grief basics, dynamics, and facilitation - may believe "I can bond (attach) and grieve well" when they really can't do one or both (reality distortion).

        Such wounded clinicians (and supervisors) are likely to discount the relevance or impact of this core client stressor, and provide ineffective service. Professionals also need didactic knowledge of (a) the bonding > loss > mourning process, (b) requisites for effective grief, (c) how to assess for blocked grief, and (d) how to free it up. Lesson 3 in this site and its related guidebook focus on these vital topics.

        Reality check: on a scale of one (I cannot bond, and I have nothing to grieve) to ten (I bond deeply, and know well what full three-level grief feels like), I'm a ___. Would lay and clinical people who know you well agree with this rating?

        A third type of valuable personal experience for clinicians is...

Family-court Conflicts and Divorce

        Paradox: to fully empathize with these complex client families, clinicians need experiential and didactic knowledge of (a) legal divorce (vs. "breakups") and (b) a flourishing, high-nurturance primary relationship and family. Growing up with divorced parents does not provide the same experiential knowledge as personal divorce. Wounded (distrustful, skeptical, guarded) clients are apt to c/overtly discount the credibility and authority of a clinician who lacks both of these requisites, even if s/he has a reputation for professional effectiveness. Do you agree with this?

        Professionals lacking personal life experience with divorce and successful primary relationships risk stunted empathy with, and/or unconscious negative biases about, divorced client adults - specially parents. This is specially likely for clinicians with strong religious and/or ancestral values about divorce being a "sin," a "failure," and/or a contemptible sign of moral weakness, immaturity, and/or lack of commitment. Such critical attitudes will inevitably "leak" and promote divorced-clients' distrust, guilt, shame, resentment, and defensiveness ("resistance"). This reaction is also likely with the parents and children of divorced adults. Corollary: clinicians who experienced parental divorce in childhood (or never married) risk key transference issues with divorced parents.

        Another key personal experiential requisite is...

Spiritual Awareness, Faith, and Maturity

        My  36-year experience as a counselor and family therapist suggests that only a minority of  American clinicians (and health professionals) include spiritual awareness (vs. religious faith) in their work. As a recovering atheist, I now believe that genuine (vs. dutiful, rote, and/or fearful) faith in, and regular communion with, a nurturing (vs. toxic) Higher Power is essential for...

  • harmonizing chaotic personality subselves (intrapsychic work), and for

  • optimal clinical work with all clients.

A widespread testimony to this is the proven theme of "turning over life-stressors to my Higher Power as I conceive of (Him/Her/It)" in all 12-step addiction-management philosophies and programs. Clinicians, supervisors, consultants, and administrators who lack or minimize spiritual awareness, faith, and maturity will probably achieve significantly less than they could otherwise.

        Paradox: if you lack this experiential requisite, you will not be able to objectively assess the validity of this premise and act on it.

        Premise: one symptom of co-parental wounds and unawareness and a low-nurturance family is caregivers (a) ignoring or scorning a young child's spiritual curiosity and growth, and/or (b) forcing fear-based and shame-based religious beliefs and practices on her or him. If your ruling subselves (a) deny or discount the reality of subselves and psychological wounds, and/or they (b) haven't experienced a Higher Power benignly influencing your life, you're apt to reject or trivialize the importance of this reality. Pause and notice how your subselves react to this proposal...

Addiction Recovery

        This model proposes that each of the four types of addiction is a clear symptom of false-selves trying to self-medicate relentless inner pain. I estimate conservatively that over 70% of the many hundreds of my Midwestern divorced-family and stepfamily clients were active or recovering addicts themselves, and/or had addicted relatives and/or ancestors. Clinicians are most apt to non-judgmentally empathize with such clients if they have experienced (a) admitting one or more addictions (toxic compulsions) themselves, and (b) effectively managing (vs. recovering from) them. This includes experiencing one or more inpatient and aftercare situations + relapses + 12-step-group participation, and (ideally) competent addiction-counseling and support.

        The full benefit of these personal experiences can manifest if clinicians and supervisors also have...

  • accurate didactic knowledge of addiction etiology and progression,

  • compassionate (vs. critical) attitudes about addiction and addicts, and...

  • informed training and experience in addiction-assessment and management interventions.

Fortunately, we're moving beyond the misinformed era where mental-health academics, researchers, and practitioners perceived addiction as (a) an individual's "disease," vs. a multi-generational family-system malfunction; and (b) a separate field from family-systems therapy. 

        This knowledge-requisite suggests that employers and clients who hire clinicians should view personal experience with effective addiction management ("...and I've had no relapses in the last 14 years") as a positive trait! What do your subselves say to this proposal?

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        Note that well-designed in-service role-plays and discussions can raise clinicians' experiential knowledge of each of these topics, tho less than actual life experience. For an example, see this four-part group role-play of a typical stepfamily situation

2) Clinical Experiential Knowledge

        Clinical outcomes with these multi-problem clients are most apt to be satisfying when professionals have (a) direct experience with - say - 20 or more divorced-family and stepfamily clients, and (b) being supervised by a veteran professional who has most or all of the special requisites you're studying here.

        This implies that assigning or accepting case responsibility to clinicians lacking these requisites and a qualified supervisor or consultant is unethical, because it significantly risks inadvertently harming client families, and/or providing ineffective service to them and their insurance carriers.

        Key aspects of this clinical experiential learning include validating that typical divorced and stepfami-ly clients...

  • require different assessments and interventions at each of these five developmental stages;

  • are unusually complex multi-problem, multi-home, family systems with many structural differences, and extra developmental stages and adjustment tasks, compared to average intact biofamilies;

  • (a) really are stressed by these four or five hazards - specially false-self wounds - and (b) don't know it, what it means, or what to do about it; and...

  • are often unaware of using inappropriate biofamily norms to form unrealistic family role and relation-ship expectations; and...
     

  • usually can't differentiate their surface needs from the primary needs that cause them; and...

  • don't know communication basics or how to problem-solve effectively as co-parenting teammates;  and...

  • don't know healthy-grieving basics, blocked-grief symptoms and impacts, and how to evolve and implement a meaningful family grieving policy; and these families typically...

  • don't understand values, role, and loyalty (priority) conflicts, and associated relationship triangles - and have no viable strategy for identifying and resolving them as teammates; and...

  • experience years of anguish and stress because unresolved barriers between wounded ex mates cause significant co-parenting and legal conflicts; and typical divorced and stepfamily co-parents...

  • don't know how to pick qualified advisors and counselors to help them build stable, high-nurturance relationships and families.

        Perhaps the most important learning from working with these complex, challenging clients comes from experiencing the profound satisfaction years later of client co-parents saying "Thank you so much for what you gave us. Our family couldn't have made it without you!"

 Self Check

        Recall: this two-page article summarizes the first of seven requisites for providing effective clinical service to divorced-family and stepfamily clients - special didactic and experiential knowledge. Breathe well, sit back, and recall the specific needs you wanted to fill by reading this article. Then reflect on your reactions to what you've read here. On a scale of one (low) to 10 (high)...

My present didactic knowledge of topics on page 1 is a ___  Option: take these four quizzes thotfully, and see what you learn.

My motivation to invest time in studying the didactic topics on page 1 now is a ___

My present experiential knowledge of the topics above is a ___

For more perspective on what you know (or need to learn), review these questions and answers. As you do, imagine what it would be like for a typical unaware co-parent to do review these related lay questions and answers...


 Implications

        The scope of these four knowledge domains has major implications for you personally and professionally. See how you feel about these ideas:

Personal Implications

        If you back away from the detail of these four requisite knowledge domains, I suspect you'd agree that this is a lot to learn, validate, and integrate - yes? I also suspect that your formal education to date has not covered most of these topics in any depth. If so, you're confronted with a practical and ethical question, if you serve these complex clients in/directly: should you proactively invest time to upgrade your knowledge now?

        Your answer will depend on who currently leads your personality subselves + your age + your current workload and professional goals + the nurturance-level of your professional environment. If you were a typical divorced or stepfamily client, how would you want your counselor or therapist to answer this question? 

        Consider:

  • Learning more conceptual (didactic) knowledge about...

    • systems,

    • harmonizing personality subselves,

    • effective communication, and...

    • healthy three-level grieving

    will benefit you personally and with all your clients and coworkers - win-win-win. Ethical implication: if you elect not to study these topics, you're neglecting your self, and choosing to provide less than your best service to your clients, co-workers, employer/s, and society. That will probably violate your integrity, raise your guilts, and degrade your self-respect.

  • Designing and acting on a plan to increase your experiential knowledge of some or all of the topics above will benefit you personally and all your clients.

  • Deciding to (a) upgrade your knowledge of these topics and use your knowledge to upgrade your professional behavior will require you (your subselves) to make one or more second-order (core attitude) changes.

            Second-order changes occur when your true Self persuades active Vulnerable and Guardian subselves to want to change their values, perceptions, and behaviors. Restated: if a false self often controls your personality, studying the topics above will probably not significantly improve your professional outcomes. Your ruling subselves will also probably discount, reject, fog, or "forget" what you just read.

  • These four knowledge domains confront you with a decision: should you focus your work on (a) reducing existing client problems, or (b) helping to prevent such problems long-range. Where do you stand on this now?

        Pause, breathe well, and notice what your subselves are saying now ..
 

        Low to no interest in, ambivalence about, or deferring meaningful study of these domains and topics suggest that you're probably ruled by a protective false self.  For perspective and options, see this.

Two Professional Implications

The Value of Unrestricted Multi-modal Therapy

        Premise: typical clients need at least three of these knowledge domains to effectively fill their current and long-range needs. Clinicians are ethically responsible for assessing clients' knowledge, motivating them to learn, and helping to teach them what they need to know. This usually required many contact hours over many weeks.

        Because of the scope of these domains and topics, clinicians and organizations (e.g. HMOs) who provide (a) time-limited service (e.g. "10 hours or sessions max") and/or (b) only one primary modality (intrapsychic, couple, family, or group therapy) can't provide fully-effective service. Urging clients to self-educate can be a partial offset, but my experience is that typical wounded U.S. co-parents can't learn or apply new knowledge effectively without empathic, knowledgeable coaching and encouragement along the way.

        This is specially true of admitting and reducing false-self wounds, communication- skill upgrades, and learning how to grow pro-grief attitudes, relationships, and families. Clinicians and organizations who focus on reducing clients' presenting secondary problems and ignoring these vital primary topics are enabling their clients - a violation of implicit professional ethics. Notice how your subselves are reacting to these ideas now...

Accepting vs. Changing Your Environments

        You may (a) learn new knowledge and (b) adjust your client-service paradigm, attitudes, and behaviors, to gain better outcomes. If you do this, you confront several ethical questions: "Am I now responsible for motivating...

  • my co-workers and administrators to learn, integrate, teach, and apply these topics?" A practical way to do this is via appropriate in-service seminars.

  • the schools which teach people in my profession to include this knowledge in their curricula?"

  • the professional associations I belong to  (e.g. AMA, APA, ABA, NASW,...) to learn and integrate these topics into their training and evaluation criteria?"

  • departments in my state government that (a) accredit organizations like mine, and (b) license and (c) regulate the ethical conduct of clinicians; to learn, integrate, teach, and apply these topics?"

  • the local and general public to learn about some or all of these topics?"

        Your personality and life and work situation may prevent you from "going the extra mile" and helping people in these areas upgrade their knowledge of these core topics even tho no one expects you to. Option: discuss the pros and cons of working to improve your professional environment with your wise Future Self, and see what you experience...

        Is there anyone you want to make aware of this article, what it links to, and these related guidebooks? If so, get clear on your motives (needs) and which subselves cause them, and copy or email this. Then notice how you feel If you're in an organization or consulting group. Effective people to alert are (a) your clinical director, and (b) the person/s in charge of professional staff development and/or in-service training.

 Recap

        Typical human-service consumers (clients) don't know what they need to know about the topics summarized in this article. This ignorance (lack of knowledge) is one reason clients hire human-service professionals to help them reduce the personal and family "problems." This is specially true with adults leading low-nurturance, multi-problem biofamilies, divorcing families, and stepfamilies. To state the obvious, clinicians can't help their clients learn what they need to know unless they have the knowledge themselves.

        From 36 years' clinical research and experience, this article proposes topics in three domains that any  professional (like you?) can benefit by studying - including human-service organization and program managers, administrators, funders, and evaluators. The article invites you to (a) honestly assess your existing knowledge level, and (b) decide if you want to upgrade it now.

        Gaining fluency at applying this didactic and experiential knowledge is one of seven things typical clinicians need in order to provide consistently-effective service to complex, multi-problem client families. Gaining this knowledge also yields major benefits for all human-service professionals in their personal lives!

Next, review requisite clinician self-awareness (knowledge), or return to the requisite "menu."

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Updated September 30, 2015