Lesson 2 of 7 - learn to communicate effectively

Lesson-2 Link Index

articles, worksheets,
reprints, and resources

By Peter K. Gerlach, MSW

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The Web address of this index is http://sfhelp.org/cx/links2.htm

Updated 12-29-2014

      Clicking underlined links here will open a new window. Other links will open  an informational popup, so please turn off your browser's popup blocker or allow popups from this nonprofit Web site. If your playback device doesn't support Javascript, the popups may not display. Follow underlined links after finishing this article to avoid getting lost.

 Lesson 2 is for anyone who wants to fill more social needs more often:

  • learn communication basics,

  • develop and use seven communication skills, and...

  • teach these to your any kids and others in your life.

A requisite for more effective communication is significant progress on Lesson 1 - freeing your true Self to guide you.

      This is a link-index to articles, exercises, and resources referred to in the Lesson-2 self-study guide. This brief YouTube video overviews the topics included in Lesson 2...

      The practical guidebook Satisfactions (2nd ed. Xlibris.com, 2010) integrates the key Lesson-2 Web articles and resources in this nonprofit Web site, and provides many useful resources.       

      Pause and reflect: why are you reading this - what do you need?

  Learn something about yourself with this anonymous
 1-question
poll.

      The resources linked below result from my studying and teaching effective thinking and communication skills for over 40 years. The resources are organized by...

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Communication Basics

2-1)  Lesson-2 self-study guide - a framework for using these resources.

2-2)  A communication-knowledge quiz

2-3)  Questions and answers about effective communication

2-4)  Overview: effective-communication basics

2-5)  Useful communication terms

Seven Effective-communication Skills

2-6)  Keystone skill: AWARENESS

2-7)  Exercise - Practice building your commu8nication awareness.

2-8)  Key attitudes that affect important relationships.

2-9)  Perspective on "awareness bubbles"

2-10)  A personal inventory of communication strengths

2-11)  Pre-wired female-male differences in priorities.
 

2-12)  Skill: EFFECTIVE THINKING, Why ineffective thinking is widespread, three ways to sharpen it, and options for developing effective thinking  (2 pages)

2-13)  Clear talk: A family and relationship glossary

2-14)  Phrases and questions that promote effective communication
 

2-15)  Skill: "DIG DOWN" to find the primary needs under any surface stressor

2-16)  Examples of digging down

2-17)  Suggestions on how to "dig down" effectively


2-18)  Skill: EMPATHIC LISTENING - hearing with your heart

2-19)   Reprint: "Why Listening is Good for You," by Dr. James. J. Lynch

2-20)   Worksheet: A personal listening inventory

2-21)   Exercise: A two-person listening practice
 

2-22)  Skill: RESPECTFUL ASSERTION, vs. submission or aggression

2-23)  Worksheet: Design an effective (assertion) "I"-message

2-24)  Worksheet: My personal assertion profile

2-25)  Exercise: two-person assertion practice


2-26)  Skill METATALK - talking about communicating

2-27)  Metatalk guidelines and examples in common interpersonal situations

2-28)  Examples of communication sequences and patterns 

2-29)  Checklist of common communication blocks (metatalk terms)

2-30)  Reprint: Avoiding Couple Karate - Lessons in the Marital Arts, by Anthony Brandt


2-31)  Skill: WIN-WIN PROBLEM SOLVING

2-32)  Worksheet: Your constructive and destructive conflict-resolution traits

2-33)  An example ineffective and effective couple-communication

2-34)  A two-person problem-solving practice
 

Communication Assessment Tools

2-35)  Communication sequences and patterns

2-36)  How to map (diagram) troublesome communication sequences

2-37)  Assess your R(espect)-messages

2-38)  Profile someone's communication strengths

2-39)  Useful communication phrases

2-40)  Communication types: Are you visual, auditory, or kinesthetic?


Applying the Skills

2-41)  25 tips for building effective communication skill

2-42)  3 ways to improve thinking and communication effectiveness with anyone

2-43)  Options for responding to common irritating behaviors

2-44)  How to give effective personal feedback  


Resources

  • Lesson-2 YouTube video playlists: communication basics and tools and tips. Many Lesson -2 articles open with one of these brief videos.

  • Brief research summary on feeling better by naming your feelings

  • Brief research summary on significant health risks for women repressing their feelings and needs in marital conflicts.

  • Recommended books on communication skills

Connecting With Self and Others, by Daniel Wackman, Elam Nunnaly, Phyllis Miller, and Sherod Miller (Editor); (Interpersonal Communication, 1988)

People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts, by Robert Bolton Ph.D, (Touchstone, 1986)

You Just Don't Understand - Men and Women in Conversation, by Deborah Tannen (Quill, 2001)

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